Privacy Policy

Introduction

We strongly support your right to privacy when using our apps.

Our privacy policy is simple: your data is none of our business. We make money by selling software, not by mining your personal information.

To the extent that our apps and websites can provide their functionality without doing so, we prefer to avoid collecting data from you.

In the cases where we do collect data, we try to be clear about why we're collecting it, tell you how long we keep it, delete it when we no longer need it, and give you the ability to opt out of collection whenever possible.

We use modern security measures to protect collected data, and limit access to only those employees who require access to perform their jobs. We may be legally required to disclose collected data to law enforcement or government agencies in some situations.

Support Interactions

When handling support requests from you, we collect:

This information is collected solely to help resolve your support inquiry. We retain support emails indefinitely in order to:

If you would like to remove support emails you have sent, contact support@piptube.co.

Application Usage Analytics

Our apps do not collect information about the way you use them. We do not track individual user behavior in our apps. We do not receive information from your device's displays, cameras, or microphones.

App Logs

PipTube on your mobile devices will send anonymous logs to us as issues occur, as the access to the log files on mobile operating systems may be difficult. Your logs are directly sent to servers managed by Apple and are not disclosed to third-parties.

Update Checking

For iOS apps, update checking behavior is managed by the operating system, and the relevant information is processed by Apple respectively.

Email List

We do not collect any email lists.

Activation

For iOS apps, no activation request is sent to PipTube-owned servers. Verification of your purchase may occur by processes and servers managed by Apple in this case.

Rights of EU Citizens Under GDPR

Citizens of the EU may exercise their rights under the General Data Protection Regulation, such as the rights of access and erasure, by contacting us with their request. We recommend emailing the request to support@piptube.co.

Questions and Feedback

Our privacy policies might change or be edited for clarity over time. Up-to-date information will always be available from this page.

Please contact us if you have any questions about our data collection or privacy policies. We'll be more than happy to discuss them with you.